At Nefertiti, Brands of Beauty, we are committed to delivering your order in a timely and efficient manner. Below are our delivery policies:
Processing Time:
- All orders will be processed within 2-4 business days.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery time is expected to be between 3 to 5 business days within the local area and 7 to 10 business days for international orders.
Shipment Confirmation and Order Tracking:
- You will receive a shipment confirmation email once your order has shipped, containing your tracking numbers.
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Nefertiti, Brands of Beauty is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (customs duties, taxes, etc.).
Damages:
- Nefertiti, Brands of Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
For any inquiries regarding delivery, please contact us at sales@nefertitibeauty.com.